285 SE Monterey RD
Stuart FL 34994
772-219-1440
* Payment is required before order can be placed in production, since each order is custom made to your specifications. Payment can be made by MASTER CHARGE, VISA, CERTIFIED CHECK, or MONEY ORDER.
* All orders will be processed within 24 hours and are non-cancelable and non-refundable after 72 hours, due to the custom nature of the product. If order is cancelled within 72 hours, a 10% or $100.00 (whichever is less) order processing fee will apply.
* The entire dollar amount of the order is non-cancelable and non- refundable. If there is any outstanding balance due, it must be paid before shipping. No allowances will be given with the exception of that clearly stated in the Warranty.
* If there is noticable damage to the shipping cartons, you must notify us AND the carrier within 48 hours.
* CUSTOMER is responsible for checking his or her delivered order IMMEDIATELY for ANY shortages or discrepancies. ANY shortages or discrepancies in the order MUST be reported to us IMMEDIATELY, so necessary corrections can be made.
* ANY and ALL shortages or discrepancies MUST be reported IN FULL within 10 (ten) days of delivery date.
* ANY and ALL corrections required after the 10 (ten) day period after delivery will be assessed a minimum $25.00 administrative fee, or the cost of the correction required, whichever is greater.
* There will be a service charge of $25.00 on orders of 10 doors or less.
* Customer must print out these policies and sign the agreement at the bottom stating that he/she has read and understands the policies and warranties setforth and agrees to abide by them. The signed policy page must be faxed to (772)221-1202 or mailed to 285 SE Monterey rd Stuart FL 34494 before doors will be cut to order.
Questions and Price quotes will be promptly responded to via phone, email, or fax.
* We will accept orders by phone, fax, e-mail, and standard mail. Orders received by phone will be carefully repeated back at the time of phone-in. An acknowledgement including item specifications, sizes, quantities, and prices will be promptly faxed for your confirmation. for order to be processed, the Confirmation of your order, as well as a copy of our 'Policies & Warranties' page must be signed and dated, and faxed back to (772)221-1202 or mailed to Cabinet Clinic inc 285 SE Monterey re Stuart Fl 34994Two (2) signatures are required in total. From that point, all orders are considered correct and firm.
* We assume no responsibility for incorrect information received by phone, fax or mail. All items are custom made to customer's specifications; therefore, cancellations of or changes to orders in process are subject to a charge to be determined by the factory at the time of request.
* Once order is in production (usually within 48 hours of receipt), any changes will be at customer's expense.
* Customer will be notified by fax, or email of the aprox. shipping date.
(generally 3weeks for standard door styles, allow slight extra time during busiest seasons...fall and spring). Allow an additional week for factory staining and finishing, and an additional week for ground delivery. Total normal lead time is aprox. 4 -5 weeks.